Investor Operations Analyst

About Carbon Equity

Carbon Equity is a pioneering climate tech venture capital and private equity fund investment platform. Our mission is to unlock private capital at the scale of billions to help solve the world’s greatest challenges, starting with climate change. We reshape the investment landscape by enabling individuals to invest in ventures that drive positive change while generating attractive financial returns. Carbon Equity is a high growth series A venture backed scale-up with 35 talented fulltime employees from companies such as Alpinvest, McKinsey, Messagebird, Dealroom, Felyx and Rocket Internet. Carbon Equity has offices in Amsterdam and Berlin.

Position: Investor Operations Analyst

Location: Amsterdam

Reporting to: Investor Operations Manager

Are you ready to make an impact in a purpose-driven, climate-focused fintech startup? We’re looking for a proactive and detail-oriented

Investor Operations Analyst

to help us deliver seamless investor experiences as part of our Operations & Finance team. You’ll play a key role in our investor-facing processes, ensuring smooth onboarding, support, and reporting for investors, while helping us continuously optimize and automate our back-office and finance operations.

Diversity & Inclusion at Carbon Equity

We are committed to fostering an inclusive workplace where everyone feels valued and respected. We encourage candidates from all backgrounds and experiences to apply, even if you don’t meet every qualification.

What You’ll Do:

• Lead investors through the onboarding journey, completing Customer Due Diligence (CDD), contract signing, and all essential steps accurately and efficiently.
• Conduct CDD assessments, gathering and verifying critical investor information for compliance.
• Support onboarding for other business relationships by conducting CDD on funds we invest in.
• Manage our helpdesk for non-sales inquiries, providing prompt and precise responses on investments, fund performance, and operational processes.
• Collaborate across teams to streamline and improve investor operations, identifying automation opportunities for a smoother, more efficient experience.
• Ensure investors receive critical information such as capital call notifications, transaction updates, and performance reports via our app.

Who You Are:

• You work with precision and accuracy, especially when dealing with data and investor details.
• Excellent written and verbal skills in both Dutch and English, with a friendly and professional approach.
• Comfortable working with numbers, with strong skills in Excel.
• Known for meeting deadlines and taking responsibility for your tasks.
• You’re driven to identify issues, seek guidance, and propose solutions with a positive, can-do attitude.
• An interest in climate tech and investing is a plus.

What We’re Looking For:

• 1-2 years in customer operations, investor onboarding, or a related financial services role, ideally with CDD/KYC experience.
• However, super motivated starters are also encouraged to apply!
• Bachelor’s degree in business, finance, law, economics, or related field.
• Based in the Netherlands or willing to relocate; full-time (32-40hrs).

What We Offer:

• Join a well-funded startup on a mission to combat climate change.
• Work from our vibrant Amsterdam office, centrally located and easily accessible. Public transport costs reimbursed if needed.
• While remote work is supported, we love seeing our team in the office 3 days a week.
• A gross salary of €2,500 - €3,500 (plus vacation allowance), a stock option plan, 25 holiday days, and bi-annual company offsites.
• Enjoy daily healthy lunches at the office on us!

Ready to Join Us?

If you’re excited to take on a dynamic role in a mission-driven team, we’d love to hear from you!